Privacy Policy

Our family cares about yours, let us know how we can help you.

Privacy Policy

This is the Privacy Policy (“Policy”) applicable to this mobile application (hereafter “Application”). This policy is subject to and should be read in conjunction with the Application Terms and Conditions of Use (“Terms”). Cortes Hermanos & CO., S.A.S. (hereafter the “Company”) collects certain non-personal information and certain personally identifiable information that could be used to provide you (“you” or “user”) with personalized services, content, industry information and/or advertisement.

By using the Application, you are accepting and agreeing to be bound by each of the Terms set forth in this Policy. At the Company’s discretion, you may be required to “web-opt-in” whereby you will receive a number or data content on your mobile and must re-enter the same in your account, at any of the following sites Company website: www.chocolatecortes.com, (“Websites”) as an act of acceptance and consent to be bound by the Terms.

The Company may modify this Policy at any time. Modifications to the Terms of this Policy are effective as of from the date they are posted. You should therefore review this Policy from time to time. Your access to and use of the Application, or purchases made through the Application, after the effective date of any modifications to this Policy means that you have accepted the modified Terms. If you do not agree to be bound by (or cannot comply with) the Terms of this Policy as amended from time to time, you agree that your sole remedy is stop using the Application. Your continued use of the Application or any purchase made through the Application constitutes your agreement to be bound by the modified Terms (meaning the then-current Terms) of this Policy.

For purposes of this Policy, use, access and/or visiting the Application includes visiting the Application or any of its services, to purchase, request or obtain any Company product, make purchases through the Application, the registration (partial or total) in the Application and entering and leaving it (“use”).

Your information (both personally identifiable information and non-personally identifiable information) is collected when you register with the Application to receive certain services or products offered by sellers of goods and services (“Third Party Merchant”) through the company. The Company may also request and collect personally identifiable information when you choose to participate in programs sponsored by the Company or any affiliate that may be offered from time to time, including, but not limited to, sweepstakes, contests, advertisements and/or other type of promotions.

The Company and/or its agents may collect your personally identifiable information when you use the Application or when you register to use the Application. The Company may also collect your personally identifiable information when you otherwise submit information to the Company, including where you do not complete the applicable registration process in its totality. The type of personally identifiable information that the Company collects may include, without limitation, your:
(a) Full name
(b) E-mail address and telephone mobile number
(c) Gender
(d) Age
(e) Physical or mail address
(f) Any type of information and other data requested in the applicable register form.

The Company may contract with or employ other companies, agents, or entities to send letters or emails to you, fix internal problems handling personal information, analyze data, provide business and marketing analysis, and perform other functions on behalf of the Company.

The Company may use your personal information to provide or improve customer service, to provide you with information that you may request, to personalize your experience on the Application, and/or to maintain contact with you when necessary in relation to the transactions in which you have entered. The Company may contact you by mail, email, or telephone (via calls or messages) to assist you, enhance your shopping experience, provide you with offers, or inform you of opportunities available with the Company. The Company may use your personal information to analyze and manage its business and for any other internal purposes. The Company may use third parties to help operate the Application, its activity or any other product or activity.

The Company reserves the right to disclose current or past personally identifiable information in the event that the Company believes that you are using or have used the Company’s products, services, and/or the Application (or part thereof) (i) in violation of the Application Terms, as they may be amended from time to time, (ii) to violate the law. In addition, the company may disclose your personally identifiable information if (i) such information is requested, summoned, or directed to be disclosed by any authority, (ii) the company is sold, acquired or merged with another entity, and/or (iii) the company that it deems necessary or appropriate including, without limitation, sharing your email address with third parties for termination purposes in accordance with the laws and authorities of the Dominican Republic.

By registering (in part or in full) on the Application, when using the Application to obtain, request or access any product of the application, and/or by any other means and/or when submitting information to the company, you are agree that such facts constitute an investigation and/or enforcement for purposes of the Telemarketing Sales Rule (16 CFR § 310 et seq.), as amended from time to time (the “Rule”), and any regulation of states that do not want to receive calls. As such, even though your telephone number may be listed on the Federal Trade Commission’s do-not-call list and/or in any state that has a do-not-call list, the company may contact you through Telemarketing, in accordance with the Rule and the application of any state regulations in this regard.

You agree to receive marketing information from the company, including, but not limited to, text-based marketing messages. Even if your mobile phone number is listed on any state and/or federal do-not-call registries, the company reserves the right to contact you via text-based marketing in accordance with applicable law, state and/or federal.
Except as otherwise provided in this Policy, or if the company requests and obtains your permission to share your personal information with third parties, the company will not share your personal information with third parties.

Your personal information may also be disclosed to relevant authorities in special situations where the Company may believe such disclosure is necessary to identify, contact, or bring legal action against any person causing harm or interference (whether intentionally or unintentionally). with the rights of the company, property, or users of the Company or any other person who may be harmed by such acts. The Company may disclose personal information when the Company has been advised by authorities or believes in good faith that the law requires the Company to make such disclosure.

For privacy and security purposes, your account information with the Company may be password protected. If the Application or any part or component thereof requires the use of a password, it is your responsibility to maintain the secrecy and/or integrity of your password and/or mobile phone by taking reasonable steps to ensure that your password not be used in the wrong way. You must notify the company immediately if you suspect that password secrecy and/or integrity have been compromised.

Non-personal information (including, without limitation, the type of Internet browser you use and its version, your Internet IP address, your location or your general geographic location, the operating system you use and its version, and the domain name of your internet provider, aggregated information from all Application visitors and/or registered users) may be collected by the Company and used to analyze and improve the service provided by the Company and its products and to design, adapt, and improve the Application, and for any other purpose, including but not limited to commercial purposes. The Company may share non-personally identifiable information with third parties.

The Company may sell, rent, or in any way provide the personal information provided by you to the Company (or that CORTES generates from any non-personal identification information or any other information) to any third party including, without limitation, as permitted by law: (a) providers of direct marketing services and applications and software including search and referral, data enhancement, suppression and validation; (b) email marketing providers; (c) Telemarketing providers; (d) text-based marketing providers; and (e) direct marketing providers. Such third parties may present or offer certain businesses, sales, products, services, specials, and other opportunities to you, with or without the Company’s endorsement.

When you visit or register with the Application, the Company may send a “cookie” and/or a .gif file (“Cookie”) to assign an anonymous identifier to your Internet browser and/or your computer. A Cookie will be stored on your hard drive and contains non-personal information about you. You can delete and/or block Cookies from your browser, but this could affect the quality and/or the operation of the Application. To disable and reject all Cookies, please follow the instructions associated with your Internet browser. The Company reserves the right to retain data obtained from Cookies indefinitely. The Company reserves the right to retain personally identifiable information and non-personally identifiable information indefinitely.

Nothing in this Policy is construed as representing, offering, or guaranteeing any products, services, or programs to you. The Company has no obligation to provide or maintain any service or the Application.

The Application may contain links to other web Applications (“external links”). The Company is not responsible for the privacy practices of other Web Applications. We encourage users to read the privacy statements of each Web Application that collects personally identifiable information.